Warlord Shipping Update #1 - The Handoff
Kingswood has opted for us to handle all US fulfillment for the Warlord Kickstarter! You can read the official Kickstarter update for all of the details on that decision. Meantime, here's what what everyone should know about shipping timelines:
- The container filled with all Warlord products for the US is in the possession of our freight company and on the road to us. Ice slowed things down, but our tracked eta for that shipment is Thursday of this week (Feb 5).
- When that container arrives, we'll weigh and measure each product to make sure the factory details provided to us are accurate, and do some basic QA. Then, we'll import all pledges into our website as orders. That will take ~1 business day.
- After the import, you'll be able to see your order via Account > Orders on the Covenant website. If you don't have a Covenant account under the email you used for Kickstarter, one will be created for you (you can destroy it after your order is delivered if you'd like).
- Once orders are in the system, we'll begin US fulfillment. Our current projection for this to happen is Monday, February 9. You'll receive an email when your pledge is shipped, and we'll send out weekly updates regarding the completion status of the project.
- Our best guess at this time, without getting hands on the product and seeing the state of the pallets, is that most if not all pledges in the US should be shipped out by the end of February.
- Please double check the shipping address on your pledge right now, and if you need it updated, write us at https://cov.link/warlord-address.
We know that this one has gone quite long, but these products are in the US and under our control, and we're fully prepared to get to work the moment that they arrive. We can't wait to get Warlord into your (and our) hands.